Sagoss Ltd Customer Privacy Policy
Sagoss Ltds' Customer Privacy Policy covers the collection, use, and disclosure
of personal information that may be collected by Sagoss Ltd anytime you
interact with Sagoss Ltd, such as when you visit our website, when you
purchase Sagoss Ltd products and services, or when you call our sales or
support associates. Please take a moment to read the following to learn more
about our information practices, including what type of information is gathered,
how the information is used and for what purposes, to whom we disclose the
information, and how we safeguard your personal information. Your privacy is a
priority at Sagoss Ltd, and we go to great lengths to protect it.
Why we collect personal information
We collect your personal information because it helps us deliver a superior
level of customer service. It enables us to give you convenient access to our
products and services and focus on categories of greatest interest to you. In
addition, your personal information helps us keep you posted on the latest
product announcements, software updates, special offers, and events that you
might like to hear about.
If you do not want Sagoss Ltd to keep you up to date with Sagoss Ltd news,
software updates and the latest information on products contact us at
contact@sagoss.co.uk to advise us of your personal contact information and
preferences.
What information we collect and how we may use it
There are a number of situations in which your personal information may help us
give you better products. For example: We may ask for your personal information
when you're discussing a service issue on the phone with an associate,
downloading a software update, registering your products, or purchasing a
product. When you interact with Sagoss Ltd, we may collect personal
information relevant to the situation, such as your name, mailing address, phone
number, email address, and contact preferences; your credit card information and
information about the Sagoss Ltd services you use and information relating to
a support or service issue.
We also collect information for market research purposes -- such as your
occupation and where you use your computer -- to gain a better understanding of
our customers and thus provide more valuable service.
We collect information regarding customer activities on our website. This helps
us to determine how best to provide useful information to customers and to
understand which parts of our websites, products, and Internet services are of
most interest to them.
We may use personal information to provide products that you have requested as
well as for auditing, research, and analysis to improve Sagoss Ltds'products.
Your User ID and related information
The Sagoss Ltd website, as well as Sagoss Ltd services allows you to create
a "User ID" based on your personal information. This convenient service saves
you time and allows for easier use of our web services. Here's how it works: You
create a personal profile -- providing your name, phone number, email address,
and in some cases your mailing address or a credit card number -- and choose a
password and password hint (such as the month and day of your birth) for
security. The system saves your information and assigns you a personal User ID
-- normally your mobile phone number because it's unique and easy to remember.
The next time you order from Sagoss Ltd, all you need to do is enter your User
ID and password; the system looks up the information it needs to assist you. In
addition, if you update the information associated with your User ID it will be
available for all your transactions with Sagoss Ltd globally.
Publicly displayed information is public
If you use a bulletin board or chat room on a Sagoss Ltd website you should be
aware that any information you share is visible to other users. Personally
identifiable information you submit to one of these forums can be read,
collected, or used by other individuals to send you unsolicited messages.
Sagoss Ltd is not responsible for the personally identifiable information you
choose to submit in these forums. For example, if you choose to make
information, which was previously non-public, available by enabling certain user
features, Sagoss Ltd will collect that information from your interaction and
the information will become publicly available.
When we disclose your information
Sagoss Ltd takes your privacy very seriously. Sagoss Ltd does not sell or
rent your contact information to other marketers.
Within Sagoss Ltd
To help us provide superior service, your personal information may be shared
with legal entities within Sagoss Ltd globally who will take steps to
safeguard it in accordance with Sagoss Ltds'privacy policy.
With our service providers, vendors, and strategic partners
There are also times when it may be advantageous for Sagoss Ltd to make
certain personal information about you available to companies that Sagoss Ltd
has a strategic relationship with or that perform work for Sagoss Ltd to
provide products and services to you on our behalf. These companies may help us
process information, extend credit, fulfil customer orders, deliver products to
you, manage and enhance customer data, provide customer service, assess your
interest in our products and services, or conduct customer research or
satisfaction surveys. These companies are also obligated to protect your
personal information in accordance with Sagoss Ltds'policies, except if we
inform you otherwise at the time of collection. For example, when you purchase
and activate your Sagoss Ltd account, you authorise Sagoss Ltd and its
carrier to exchange the information that you provide during the activation
process to carry out service. If you are approved for service, your account will
be governed by Sagoss Ltd and its carrier's respective privacy policies.
Without such information being made available, it would be difficult for you to
rent further media, receive customer service, provide us feedback to improve our
products and services, or access certain services, offers, and content on the
Sagoss Ltd website.
At times we may be required by law or litigation to disclose your personal
information. We may also disclose information about you if we determine that for
national security, law enforcement, or other issues of public importance,
disclosure is necessary.
How we protect your personal information
Sagoss Ltd takes precautions -- including administrative, technical, and
physical measures -- to safeguard your personal information against loss, theft,
and misuse, as well as unauthorised access, disclosure, alteration, and
destruction.
The Sagoss Ltd website use Secure Sockets Layer (SSL) encryption on all web
pages where personal information is required. To use the Sagoss Ltd website,
you must use an SSL-enabled browser. Doing so protects the confidentiality of
your personal and credit card information while it's transmitted over the
Internet.
You can help us by also taking precautions to protect your personal data when
you are on the Internet. Change your passwords often using a combination of
letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information
Sagoss Ltd has safeguards in place to keep your personal information accurate,
complete, and up to date for the purposes for which it is used. Naturally, you
always have the right to access and correct the personal information you have
provided. You can help us ensure that your contact information and preferences
are accurate, complete, and up to date by checking at www.Sagoss Ltd.co.uk.
And you can request a copy of your personal information, your product
registration history, and your interactions with our sales and support agents by
contacting us at the email address below.
Cookies and other technologies
As is standard practice on many corporate websites, Sagoss Ltds'website uses
"cookies" and other technologies to help us understand which parts of our
websites are the most popular, where our visitors are going, and how much time
they spend there. We also use cookies and other technologies to make sure that
our online advertising is bringing customers to our products and services. We
use cookies and other technologies to study traffic patterns on our website, to
make it even more rewarding as well as to study the effectiveness of our
customer communications. And we use cookies to customize your experience and
provide greater convenience each time you interact with us.
For example, knowing your first name lets us welcome you with a greeting the
next time you visit the Sagoss Ltd website. Information such as your country
and language helps us provide a more useful online rental experience. And your
contact information, product serial numbers, and information about your computer
helps us register your content and provide you with customer service.
If, however, you prefer not to enable cookies, please go to
www.Sagoss Ltd.co.uk, which explains step by step how you can disable cookies.
Please note that certain features of the Sagoss Ltd website will not be
available once cookies are disabled.
As is true of most websites, we gather certain information automatically and
store it in log files. This information includes Internet Protocol (IP)
addresses, browser type, Internet Service Provider (ISP), referring/exit pages,
operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze
trends, to administer the site, to track users' movements around the site and to
gather demographic information about our user base as a whole. Sagoss Ltd will
not use the information collected to market directly to that person.
In some of our email messages we use a "click-through URL" linked to content on
the Sagoss Ltd website. When customers click one of these URLs, they pass
through our web server before arriving at the destination web page. We track
this click-through data to help us determine interest in particular topics and
measure the effectiveness of our customer communications. If you prefer not to
be tracked simply avoid clicking text or graphic links in the email.
In addition we use pixel tags -- tiny graphic images -- to tell us what parts of
our website customers have visited or to measure the effectiveness of searches
customers perform on our site.
Pixel tags also enable us to send email messages in a format customers can read.
And they tell us whether emails have been opened to ensure that we're sending
only messages that are of interest to our customers. We may use this information
to reduce or eliminate messages sent to a customer. We store all of this
information in a secure database located in Slough, Berkshire, United Kingdom.
Our companywide commitment to your privacy
As we said, Sagoss Ltd takes protecting your privacy very seriously. To make
sure your personal information is secure, we communicate these guidelines to
Sagoss Ltd employees and strictly enforce privacy safeguards within the
company. In addition, Sagoss Ltd supports industry initiatives to preserve
privacy rights on the Internet and in all aspects of electronic commerce.
Sagoss Ltds'website has links to the sites of other companies. Sagoss Ltd is
not responsible for their privacy practices. We encourage you to learn about the
privacy policies of those companies.
Privacy questions
If you have questions or concerns about Sagoss Ltds'Customer Privacy Policy or
data processing, please contact us at contact@sagoss.co.uk
If you do not want Sagoss Ltd to keep you up to date with Sagoss Ltd news,
software updates and the latest information on products and services click
Error! Hyperlink reference not valid. to advise us of your personal contact
information and preferences. Naturally, if you notify us that you do not want us
to use your information for a particular purpose, we will not do so.
Sagoss Ltd may update its privacy policy from time to time. When we change the
policy in a material way a notice will be posted on our website along with the
updated privacy policy.
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